Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Repair and Estimation Terms
By submitting a device for repair, diagnostic evaluation, or a free estimate, you confirm that you are the rightful owner of the device and that you agree to the following terms:
Non‑Refundable Services
All repair services, diagnostic attempts, and replacement parts are strictly non‑refundable.
Warranty Exclusions
Warranty coverage does not apply to any device exhibiting physical damage or liquid damage.
Free Diagnostic Policy
A complimentary diagnostic is provided only if you proceed with a repair or replacement of the instrument cluster through our service.
If you choose not to proceed, a $165 diagnostic fee will be charged to cover the time spent processing, analyzing, assessing, diagnosing, and returning the unit.
Customer-Supplied Parts
If the customer supplies their own parts or components for the repair, no warranty will apply to the repair or the supplied parts.
Liquid Damage Repairs
Devices affected by liquid damage may require additional replacement parts. Any additional costs will be quoted to the customer following a full liquid damage assessment.
Required Documentation
All units submitted for repair must be accompanied by a fully completed Pixeltek Work Order Form.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a PixelTek.ca or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Store Terms
WE ARE ONLY RESPONSIBLE FOR THE PART WE REPLACE.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
General Condition
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Accuracy, Compleness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
If a PixelTek.ca product is mistakenly listed at an incorrect price, PixelTek.ca reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. PixelTek.ca reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, PixelTek.ca shall issue a credit to your credit card account in the amount of the incorrect price.
Modification to the Services and Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SMS Terms & Conditions.
Pixeltek respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for informational messages.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact Pixeltek.ca at 1-877-493-5835 or info@pixeltek.ca for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@pixeltek.ca or 1-877-493-5835. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Pixeltek will not sell, rent, or share the collected mobile numbers.
